Privacy Policy
Last updated: January 1, 2025
1. Introduction
At MicroSpace, operated by Aquinas Companies, LLC ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create an account (name, email address, phone number)
- Complete your profile (role, organization, location)
- Make a booking (payment information, special requests)
- List a space (property details, photos, availability)
- Contact us (inquiry details, communication preferences)
2.2 Automatically Collected Information
We automatically collect certain information when you use our Service:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, features used)
- Location data (if you grant permission)
- Cookies and similar tracking technologies
2.3 Information from Third Parties
We may receive information about you from third parties, such as:
- Social media platforms (if you choose to connect your account)
- Payment processors (transaction details)
- Analytics providers (usage statistics)
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our Service
- Processing bookings and payments
- Facilitating communication between users
- Improving and personalizing your experience
- Sending important updates and notifications
- Preventing fraud and ensuring security
- Complying with legal obligations
- Conducting research and analytics
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
4.1 With Other Users
We share certain information to facilitate bookings and communication:
- Space owners see booking details and contact information
- Bookers see space details and owner contact information
- Reviews and ratings are visible to all users
4.2 With Service Providers
We may share information with trusted third-party service providers who assist us in:
- Payment processing
- Email communications
- Analytics and data analysis
- Customer support
- Cloud storage and hosting
4.3 Legal Requirements
We may disclose your information if required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Prevent fraud or illegal activities
- Protect the rights and safety of our users
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication
- Secure payment processing
- Employee training on data protection
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request restriction of processing
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Service. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Analyze how you use our Service
- Provide personalized content and advertisements
- Improve our Service functionality
You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Service.
8. Data Retention
We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Aquinas Companies, LLC
Privacy Officer
123 Education Street, Suite 100
Boston, MA 02101
Email: privacy@microspace.com
Phone: 1-800-MICROSPACE
Our Privacy Commitment
We are committed to protecting your privacy and being transparent about how we collect, use, and share your information. If you have any concerns or questions, please don't hesitate to contact us.